Fan Safety

Reporting Emergencies

To report medical emergencies or intolerable behavior, please call the Game Day Hotline at (319) 384-3000. You can also report issues by sending a text message to 69050, type the word “IOWA” followed by the issue and the location. These communication methods are available only on game days and begin three hours prior to kickoff.

On-Site Assistance

Customer Service Team

Fans First staff will be stationed both inside and outside Kinnick Stadium to assist with any questions or concerns you may have regarding your game day experience. Just look for the staff members in lime green!

UI Police Game Day Headquarters

Headquarters is located inside Kinnick Stadium on the west concourse, near section 123. To contact the UI Police Headquarters during day of game, please call (319) 335-9306.

First Aid

First Aid stations are located inside Kinnick Stadium on the southeast concourse, near section 212 and inside the extended concourse, outside the newly renovated north end zone. If you have health care issues or anticipate special needs on game day, please call (319) 335-9247 from 8:00 am - 4:30 pm, Monday through Friday.